Once an order is received, it will be processed and shipped within 1 to 2 business days. If a part of your order is a Mix & Match Custom collection, it will be 1 to 3 business days to process and ship.
If your order is over $30, congrats! You have free shipping! Please make sure you select 'STANDARD' shipping at checkout for free economy shipping. Below $30, actual First Class USPS shipping weight will be charged (zone based for the US). Priority upgrade can be requested, and your order will then be shipped within 1 business day via USPS Priority Mail.
You must return an item in the same condition as it was received, not used or altered in any way. You must also include, in the same condition as it was received:
• All original packaging such as boxes, bags, tags, and UPCs
• "Free gifts" or bonus items
• All items included in a bundle
Purchasing this item is for personal, non-commercial use only. The final items will not include the LOTK logo as shown on the listing cover photo. Please note that various computers and printers may show color differently. I cannot guarantee color matching.
Unless your purchase was a custom order (and ineligible for return), please contact us from the form below within 14 days of receipt to authorize the return and a return address provided. Once the collection has been received by our studio, a full product cost refund will be provided within 3 days, minus the cost of shipping. Return shipping will be the responsibility of the buyer.